Head of SSC

Opis:
Our Client is one of the most dynamic developing international companies in its sector with more than 100 years of global experience, constantly improving its products and services as well as internal processes. To accommodate further development of European operations our Client is seeking to recruit:
Head of SSC
We are looking for a highly motivated and experienced professional who will:
- Be responsible for leading the regional European SSC with aim to deliver the best HR practices to companys line managers and employees; resolving problems and developing SSC teams,
- Develop and implement strategies of process improvement to achieve high level of service provided for the personnel, simplify processes and eliminate unnecessary steps,
- Manage employment, compensation and benefits administration to ensure alignment of corporate policies to the local rules,
- Ensure accurate HR measurements and reporting procedures are in place,
- Build positive working relationship with internal Business Partners on national and international level,
- Drive consistency and accuracy to deliver on-time results,
- Actively participate in strategic business planning sessions in Poland and Europe.

Wymagania:
The candidates who apply for this position need to show:
- Minimum 10 years of professional experience in running HR processes and at least 5 years on a similar, leadership position in SSC or BPO,
- Very good experience in team management, with great skills to build internal relations, motivate, evaluate and develop subordinates;
- Ability to manage an environment of constant change,
- Passion for Customer Service environment,
- Drive to change and improve all operational activities, flexibility and conscientiousness, highly persuasive, commercially astute, highly effective presentation skills,
- Great problem solving skills along with ability to work under the stress;
- Excellent interpersonal, communication and analytical skills.
- Strong English oral and written language skills,
- Competency in French would be an advantage.

Oferujemy:
The ideal candidate will be offered:
Challenging managerial function in a professional and multinational environment,
Opportunity to gain broad experience and have a chance for personal development within the company,
The highest working environment standards,
Possibility to make absorbing worldwide business trips,
International career path.

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Reklama: Magierska I., lek. stomatolog. Gabinet – stomatolog Słupno

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