Opis:
For our Client, an international IT Outsourcing company we are currently looking for candidate for the position of Technical Helpdesk Assistant with Italian
You will be responsible for:
- Interview customers over the phone with multiple types of system/applications errors following specific guidelines on call processing, prioritizing, and escalation procedures.
- Log in or assign issues to the appropriate coordinator, technician or systems specialist.
- Ensure that problems are promptly addressed, documented and rectified, accurately and on time, with the proper follow-up and professional customer service.
- Develop customer service and technical skills
Wymagania:
- Some college or technical training
- 1+ years of experience in Help Desk, Call Center or customer service experience would be an asset;
- Fluency in: Italian and English;
- Good communication skills
- Computer literate
Oferujemy:
Company offers competitive compensation and benefit programs in a casual work atmosphere
Dane kontaktowe i dodatkowe informacje znajdziesz na stronie ogłoszenia.
Reklama: Narożna-Krajniak Małgorzata, dr nauk med. Dentysta – stomatolog Poznań